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Chen spent 21,000 yuan to buy tiles, decorative newly built villa ( villa renovation renderings ivory color tile )

Chen spent 21,000 yuan to buy tiles, decorative newly built villa ( villa renovation renderings ivory color tile ) , but less than a year , appeared in a small area of ​​the external wall tiles burst . Recently, the business sector mediation, Chen awarded 10,000 yuan , the problem of local businesses also were repaired.

Last March, Mr. Chen in the mountains a building materials firm spent 21,000 yuan to buy 31,200 tiles for ivory color tilewall decoration . May , the construction is completed. In early January of this year , Mr. Chen found that a small area of ​​the tile surface appears to burst . He suspected that these tiles have quality problems , then claims to find businesses , but businesses in a variety of excuses to shirk responsibility. In the case of multiple ivory color tile claims to no avail , Mr. Chen dial ” 12315″ to make a complaint .

Alpine contact ivory color tile industrial and commercial building materials firm boss after complaints received , and look at home many times to Chen . Later, the same ivory color tilebatch of businesses to provide inspection reports and tile factory business license, trying to prove that these tiles is that consumers appear to burst caused by improper construction . Chen believes that businesses shoddy, request a replacement tile .

In this regard , business executives pointed out that in accordance with the relevant provisions of the “Consumer Protection Law” , the operators have to provide goods do not meet the quality of the product description indicates that the case should be in accordance ivory color tile with relevant laws and regulations , civil liability. After several mediation, recently , merchants agree to indemnify Mr. Chen 10,000 yuan , and the problem appears tile a comprehensive renovation .

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  • TIME:2014-04-12 00:47
  • AUTHOR:Kent 999
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